We are a small business and have tried to keep the inevitable T&C,both straigh forward & fair!
Booking: A £20 per room deposit is payable to secure all short breaks: £50 per room per week:
Payment: All payments can be made by Card , Cash or Cheque. ( 2% charge for card payments)
Cancellation: Should you need to cancel your booking the following policy applies.
28 days notice Return of Deposit less surcharge if applicable .
7-27 days notice Return of Deposit if we re-book your room.
6 days or less No refund
No show No refund.
Curtailment: In the event payment for nights stayed or Deposit whichever is greater.
Smoking: Smoking is not premitted within any part of Neuadd Wen Guest House.
People found smoking will be asked to leave. An extra cleaning charge of £20 will be levied.
Pets: We will accommodate Dogs ( no other pets allowed) subject to separate signed agreement.
Children: Must be supervised at all times by a responsible adult, in the interests of safety we ask that
they refrain from running around within the property and noise levels are reasonable.
Non Residents: Only those people checked in may stay overnight at Neuadd Wen.
Behaviour: In the interests of all other guests persons exhibiting loud, drunken or abusive
behaviour or those under the inflence of drugs will be asked to leave.
Food in Rooms: Strict policy no cooked food to be eaten in bedrooms. We offer food heating&dining
service for guests which attracts smal service charge. Where this ignored a minimum £40
extra cleaning charge will be levied against guests.
Our Liability: We cannot accept any liability for expenses,costs.loses,claims of any
description incurred by you as part of the booking,travelling or whilst staying at
Neuadd Wen.In the unlikely event of our needing to change or cancel your booking
due only to exceptional circumstances. We will contact you asap and in the event that
alternative arrangements cannot be made , we will provide you a full refund. Our
liability will be limited to any payments made by to us in respect of the booking.
Feel free to call us on:
01267 281438 / 01267 281196
or simply use our contact form.
Please refer to our Legal Notice to read the Terms & Conditions that apply to any bookings at Neuadd Wen. By using the contact form you are confirming that you have read and accept the terms & conditions under which we operate.
New Facility for Guests <
Bring your own food or purchase home cooked frozen meals and use food heating/eating area.
Small servcie charge applies.